Frequently Asked Questions

Can I Pay by Debit/Credit Card?

You can pay securely online using a debit or credit card. Just select the ‘Pay by Card’ option on Checkout.

Pay by Card

Can I Pay by PayPal?

Yes, if you don’t want to pay using your debit/credit card then you can pay securely online using your PayPal account instead. Just select the ‘Pay by PayPal’ option on Checkout.

Pay by PayPal

How do I use my promotional code?

You need to enter your promotional code on either the basket or checkout page. Please remember to remove any exist promotional codes before entering a new code.

You must enter the promotional code when you are checking out as it can't be applied later.

RULES

  • Only one promotional code can be used per order.
  • Promotional codes cannot be used against the cost of delivery.
  • As our promotional codes vary so do the terms and conditions of each, so make sure you check when you receive any codes.
  • We reserve the right to remove any promotional code at any time.

T-Shirt sizes?

Our T-Shirts are loose fitting unisex T-Shirts.

A rough size guide for the girls: Small (8-10), Medium (12-14), Large (16-18), and XL (20-22).

A rough size guide for the dudes: Small (35/37"), Medium (38/40"), Large (41/43"), and XL (44/46").

Sweater sizes?

Our Sweaters are loose fitting unisex Sweaters.

A rough size guide for the girls: X-Small (8-10), Small (12-14), Medium (16-18), and Large (20-22).

A rough size guide for the dudes: X-Small (34"), Small (36"), Medium (40"), and Large (44").

Where do you deliver to?

We deliver all across the world. Please check out our delivery page for more information.

How long does delivery take?

The time of delivery depends on where the item is being sent.

For UK deliveries it can take up to 7 working days.

For European deliveries it can take up to 14 working days.

For Rest of the World deliveries it can take up to 21 working days.

Please check out our delivery page for more information.

How much does delivery cost?

The cost of delivery depends on where the item is being sent.

Free Delivery on all UK orders.

Flat Rate Fee of £7 for all International orders.

Please check out our delivery page for more information.

Are there any import taxes & duties?

Please be advised that customs charges and/or import duties are determined by the customs office of the regarding destination and where applicable, may be levied once the parcel arrives at the destination country.

Payment of these charges and taxes is the responsibility of the recipient and will not be covered by TeeIsland. For further details of charges, please contact your local customs office.

Please check out our delivery page for more information.

Are there any customs & regulations?

Customers should check local postal regulations for restricted items, as TeeIsland cannot be held liable for any items that are not accepted into the regarding country.

Please check out our delivery page for more information.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 256-bits (the highest level commercially available).

Can I make custom orders?

If you have a custom design you want printed on a T-Shirt then please get in contact with us.